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Tuesday May 5, 2009
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Sprint-Nextel got some welcome relief from its prepaid Boost Mobile service in the first quarter, particularly due to the $50 unlimited calling plan Boost unveiled in January, according to MediaPost.
That plan helped drive a net gain of 764,000 prepaid user for the previous quarter. That helps offset the 1.2 million additional subscribers that Sprint lost yet again. Even so, it's getting really bad. During the last six quarters, Sprint has lost
more than six million customers over network quality and
customer service issues, the report said.
Sprint CEO Dan Hesse said in a conference call with analysts on Monday that the company is beginning to stabilize its subscriber base and financials. But when it comes to stemming the loss of high-profit contract-based
subscribers, "we need to do better," he acknowledged, according to the report.
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