I want buythis komputer-Alienware M17*NotebookQuad-core Power. Please inform me release date.

Bought an Alienware M17 last November. Motherboard blew 3 weeks later. They shipped it back to me twice, both times it would not even turn on. They refused to give me my money back. I considered filing an internet fraud case with the FBI. Finally, they replaced it, making me pay tax and shipping again. From the day it originally died to when I had a working machine in my hands was 4 months. This is just one man's opinion.

Don't waste your money. Buy something from someone else. Wish I had.

PLEASE THINK TWICE BEFORE BUYING THIS LAPTOP

here is my response to a member of TomsHardware.com asking for opinions of Alienware's M17 hardware.

ALIENWARE'S M17 is pretty
[b] BUT I'D tell my friend to RUN THE OTHER WAY! & don't look back! [/b]

I purchased a M17 Alienware laptop a few months ago. It arrived with most of the barebones defective. Called Alienware the first day and worked with them in good faith only to have them toy with me til the30 days was up.

[b]pls ignore the ratings you read about the M17, its only numbers .. the most crucial information is
you're real experience on a daily basis & how you're treated if something goes wrong[/b]

I remember the M17 didn't see my 2nd HD and having Alienware tech support give me a long speech about
it being the HD's manufacturer's fault and not theirs. After he finished,

[b]I reminded him the 2nd HD came from Alienware. [/b] there was ABSOLUTE SILENCE , you could've heard a pin drop!
..... still no resolution was offered

[b] From day one all "requests"for a replacement or refund were ignored. [/b]

Finally they offered a new replacement if I agreed to first reformat the laptop to see if that would resolve the problems. It didn't! To my shock, Alienware denied ever making the offer for a replacement. I was so furious I responded with [b] 'DEMANDING" a replacement.[/b]

would you believe, Alienware now claims there is no mention in their notes of my ever "[b]requesting"[/b] a refund or replacement. Their only notation is of my [b]"DEMAND"[/b]which was on the 31st day! Thus refund and replacement are no longer an option,.

Alienware, equip from what I heard used to be great quality created by gamers for gamers and the word was they
took pride in what they produced and pride in creating customer satisfaction.

I don't know when this changed but now [with Dell as their new owners] they are imitating DELL"s old deliberate schemes of sending defective equip disguised as NEW equip. Been there! Done That!

I am here to tell you, even if you are lucky enough to receive perfect equip. the M17 is disappointing and uncomfortable to use. Sad because it sure is pretty. but that's a girl thang! hahaha

[b]the M17 Keyboard re-design is a design mistake that should have been corrected before being released to the public. [/b]

[b]the keypad [/b]has the decimal point place placed at the opposite end from any & all universal keypad layouts. this may not be an issue to most ppl, but if you do accounting, the keypad is useless. However, it becomes an issue for everyone by taking up valuable keyboard real estate and forcing THE KEYBOARD key spacing to be constricted and awkward to use.

[b]CRAMPED KEYBOARD [/b] the keyboard keys are so tightly cramped because of lack of space, typing is awkward and its impossible to not keep hitting a a wrong key

[b]PALM PRESSURE PLAYS HAVOC WITH SCREEN [/b] the keyboard is set so far back from the front edge you can place an dessert place between the front edge and the beginning of the keyboard. Hence, making it difficult not to have the heat from the palm of your hand detected by the touch pad while you're typing. This causes unexpected and frequent havoc with your screen.. again this is a design defect that should have been corrected before being ready for sale to the public.

[b]The screen blacks out frequently [/b] don't know why! it just does!

[b]RUNNING OUT OF MEMORY [/b] even with 4gig of RAM I am constantly getting "Out of Memory" messages. or unable to save file because of insufficient memory. let me see if I have a screenshot to share.

[img]http://i139.photobucket.com/albums/q299/halfpiint/alienwareerrormsg.png[/img]

I'm not alone, extensive online research shows hundreds of lawsuits against alienware for deliberately sending defective merchandise to consumers instead of taking the time to have them fixed properly first.

The State of California even took back control and responsibility to protect its residence by applying California consumer protection laws over Alienware's equip that arrives and resides in California. California consumer protection laws now take precedent over Alienware's home state of Florida's protection law.

Alienware also has a secret clause in their warranty where you waive your right to defend yourself. can't remember the exact words, but if you' search you'll find it.

[b]My M17 may be an isolated case! But I don't think so! [/b]

I'm sending a copy of this post to Alienware's "Critical Issues Unit" [otherwise known as = [b]WEAR YOU OUT TIL YOU GO WAY UNIT] [/b] please keep in mind any glowing reports about M17 on these forums might be posted by Alienware's employees.

SO PLEASE TAKE CARE AND GOOD LUCK!