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Friday January 9, 2009
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The CEO of cell-phone company PCD, Philip Christopher, has a tendency to say outrageous things; he famously compared his company to the Viet Cong two years ago at a press conference.
This year, he threw out the tidbit that 30% of all iPhones end up returned. "It's not because the phone is defective, it's because people find it complicated," he explained, saying that 25% of all phones end up returned because people find them too complicated. Needless to say, AT&T had no comment on Christopher's statement.
Christopher also said 10% of all phones end up coming back to stores with water damage. "You'd be surprised how many people drop their phones in the toilet. We get all kinds of people dropping their phones in the toilet," he said.
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January 9, 2009 12:37 PM
Anyone who returned the iPhone because they thought it is too complicated should probably not be walking around without wearing a helmet...