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Michael Arrington's assertion that TechCrunch and its related properties will no longer honor embargoes is a Trojan horse, a red herring, a diversionary tactic. He says, in this much-discussed blog post, "Death to the Embargo," that TechCrunch is done with embargoes because everyone breaks them already, and there are virtually no consequences. The new policy for Arrington and company is to lie to vendors. They'll agree to embargoes and then break them at will.

Arrington spends a fair amount of the post moaning about how PR reps hound you at this time of the year: "Today, PR firms email a story to us as many as 20 times." Well, boo hoo. We get a ton of pitches too, but usually not a fusillade of e-mails and calls for a single product. Instead, our mailboxes fill up with interesting--and not so interesting--pitches for all kinds of products. We respond to many pitches, but reps know that if we don't respond, it usually means, "No, we're not interested."

Still, there's a certain odd naiveté about Arrington's post. It's like he's not yet used to dealing with PR firms. How could that be? Isn't he a... Oh, wait: He's not a journalist. He's just a super-smart and powerful guy who is now at the epicenter of Internet business information and is, via CrunchGear, squeezing his way into product coverage. But he doesn't understand that it's the job of a journalist to deal with PR firms, to work on and maintain relationships, not to dictate the terms of the relationship.

Arrington's policy is in effect now and could impact any company that has or will deal with TechCrunch. The aim, says, Arrington, is to effect change. "Maybe if we cause enough pain then PR firms will start to take action against those publications that break the rules."

This is total BS.

Arrington's real reason for this post and policy is to try to squeeze out his competition....



He reveals the rotten center of his plan in this key passage: "We will honor embargoes from trusted companies and PR firms who give us the news exclusively, so we know there won't be any mistakes." And there you have it. Arrington simply wants exclusives.

I really didn't start writing this to talk about Arrington. Sure, he's manipulative and couldn't care less about how things have worked in the past between the tech industry and tech journalists. He's probably half right. Some old rules do need to change, but not the one revolving around embargoes (also called non-disclosure agreements or NDAs).

Embargoes help companies: They can tell their story in confidence and get valuable feedback before they deliver their message to their world. Embargoes help PCMag: We get early word and are prepared to tell the story in a timely manner. Embargoes also help you, the site visitor: When we say yes to an embargo, it ensures us access not only to that information, but future information. If we stop, PCMag has less information and will no longer be your favorite place for product and technology information. Yes, in other words, we do this for you.

That's why I'm going to state PCMag Digital Network's official policy in this blog post (Gearlog is part of the network).

PCMag Digital Network (which includes PCMag.com, ExtremeTech, Gearlog.com, Appscout.com and other Web sites and digital properties) will never knowingly break an embargo agreement (whether written or spoken). Moreover, PCMag Digital Network will happily honor exclusives and welcomes them, but we will not treat those who offer us exclusives any differently than any other company that puts its precious embargoes in our hands.

You have our word on it.

You don't have Arrington's.

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Posted by: Mike
December 18, 2008 12:31 PM

Needed to be said - good man.


Posted by: Cheryl Snapp Conner
December 18, 2008 1:11 PM

Lance,

Clay Blackham, one of my partners at Snapp Conner PR just said it for all of us: "Lance is a consumate professional."

Well said!


Posted by: Meredith O
December 18, 2008 1:37 PM

A well balanced response, thank you.

Are you worried, however, about competitors pushing out news before you do, though? (Definitely agree this is the primary motive behind Arrington's change of tactics.)


Posted by: MB
December 18, 2008 1:42 PM

I definitely agree with your point about embargoes helping companies so they can get feedback in advance and I appreciate your mentioning that. I have found that many reporters/bloggers that I work with truly enjoy and appreciate the opportunity to receive information under NDA as it can be very productive and mutually beneficial. Most importantly, readers benefit because the final article/post is well-researched and thoughtful rather than something quickly pulled together on the morning of the announcement. This is most important for product launches because readers deserve a fair and balanced review before they consider purchasing a product. As a PR professional, I can tell you that, while I understand the desire for reporters to receive "exclusives," we obviously can't give exclusives to everyone.

As with most things, I believe it comes down to the relationships between the PR professionals and the reporters/bloggers. There should be a mutual trust as part of the professional relationship. Embargoes are broken - it happens - but I still believe it's the exception rather than the rule. Online pubs and blogs have changed how and when the news is delivered but it has not changed the importance of a good working relationship.


Posted by: prdude
December 18, 2008 2:31 PM

You are a hero in the world of PR. I am telling every PR person I know to give you the first briefing on cool new tech products. Long live PC mag and PR...


Posted by: Kyle M
December 18, 2008 2:50 PM

Another benefit to PCMag's embargo policy is that it allows us to get products in for testing before they go on sale. This is great for our readers, because it means by the time a product hits store shelves, we've already tested it and can tell you whether it's worth your money. Everybody wins.


Posted by: Aly
December 18, 2008 3:01 PM

Lance,

This is why I always bring early client announcements to you and your staff. You have a respectful relationship not only with PR professionals but also with the companies we represent. And let's face it, your reviews are thorough and you cover the stuff we really care about. Best of luck at CES! Something tells me you're going to get the best previews this year :)


Posted by: BBQ
December 18, 2008 4:03 PM

Written like a man who has confidence in his brand...and its editorial mission.

Nice work, Lance. Keep it up.


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Please keep your comments on topic. Intelligent, thoughtful comments and questions are appreciated. Comments that contain personal attacks or profanity may be edited or removed. Comments containing personal information such as phone numbers, credit card numbers, or addresses may be edited or removed. Comments with advertisements will be removed.


 
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