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small-dotson.jpg And I thought the unlocked phone revolution was failing. At a CTIA keynote panel today, T-Mobile CEO Robert Dotson (at left) dropped an interesting stat: 30% of the T-Mobile phones in New York City are "open, non-T-Mobile-authenticated devices." Open phones make up a "big double-digit" percentage of T-Mobile users in major coastal metro areas, he said.

Sadly, he didn't seem too pleased with the fact that T-Mobile is the go-to carrier for owners of Nokia N95s and other top-notch, unlocked phones. In fact, he seemed frustrated. "If you look at just unfettered access in an open world, all of us would probably agree you have a pretty poor experience at the end of the day," he said. "you realize that [technology] is most productive when it happens in an environment that has some stewardship and control in it."

So, Bob, you want that big double-digit moving over to AT&T?

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Posted by: Joel
September 10, 2008 8:10 PM

OK, let me get this straight. He's making more money off of me every month because I haven't gotten a subsidized phone from his company in over two years, and he's complaining? sheesh.


Posted by: christexaport
September 11, 2008 11:25 AM

I've BEEN telling the industry about this for some time! T-MobileUSA is the preferred carrier for unlocked device users, and has been for years! Its high time T-Mobile stops complaining and start serving its subscribers!

I prefer unlocked unauthorized devices. But how can T-Mobile sit idly by as users choose N95's? Why not carry them in store and get some long term service contracts instead of hating? Why not carry unlocked devices in store? T-Mobile is the best, but they should promote the use of unlocked devices on their network more.

The big fool in all this is Nokia. How much money have they lost? They push mostly unlocked smartphone devices in the US, but don't support the unlocked device user's carrier of choice. They continue to exclude AWS 3G support in their top devices, and wonder why they're losing market share and failing in America...


Posted by: christexaport
September 11, 2008 11:34 AM

Ok, now its official. I've been telling everyone T-Mobile is the unlocked device capitol! All the N95 early adopters were on T-Mobile. That Nokia won't support AWS goes against their recent policy to push unlocked devices in the US market free of carrier support. Why exclude the capitol of SIM-free, when those subscribers chose Nseries devices in droves for years? And why include at&t network support instead, when most unlocked device users have continued to choose the alternative?

Another puzzle is why T-Mobile hasn't gotten the Nokia smartphones on its retail deck? They can't complain. They could've had the devices with long contracts, but chose not to. Their loss, their fault.


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