Certain companies remain consistent leaders; but many smaller vendors don't make the cut at all due to the 50 response minimum. For example, Sony might make the overall list for desktops but not the list for desktops less than a year old. Not enough readers rated Sony in the latter category to be considered.

It's interesting to note that Windows Vista appears to be growing on people, although readers still preferred XP. Tables are available for statistics on cell phones/services, desktops, cameras, HDTVs, ISPs, media players, notebooks, printers, routers, and VoIP. From well-known services like FireDog and Geek Squad to smaller outfits like SupportSpace, you'll get all the info you need.