There's a video floating around of the Ocean's ringers, but they're all musical. Are there any plain old ring-type ringers included?

Has Helio given you any idea when Exchange support might be enabled, or what they're planning to charge. Posters on HoFo indicate CSRs are telling folks it'll be $9.95 a month.

heres an easy one, How do you like the ocean?
Ha

Any way you could contact helio for an answer on when Exchange support might be enabled, and if they are going to charge for it?
Every one would really like to know this

Wow, questions already.

I like it quite a lot. Check my review tomorrow.

There are 15 ringers and they're all tunes. No "plain" ringers.

Exchange is coming "soon." It's always been described as free to me, but since I saw those rumors, I'm double checking and I'll post here again when I hear back for sure.

here are some q's :)

1. which of the email providers is "push" like? or do you have to click an option to check email? my BB Pearl gets push from Gmail and Yahoo instantly so hoping same applies on the Ocean.
2. how are the speakers when playing music? best i have heard so far is on the Nokia Xpress. Loud without sound too tinny or distorted.
3. does the email client let you attach pics housed on media card/internal memory to an email? or are you forced to send as MMS?

thanks!! :)

What about synchronization between a local standalone Outlook client (for Contacts at least, Notes would be a nice bonus)? Helio has a downloadable "PCLink Pro" for their other phones to keep desktop and phone contacts in sync, but apparently Ocean users only get a 1-way manual transfer (by CSV file of contacts up to their Helio account where they then make it to the phone)? Can this be right?

Occam, for now, yes, you're right. Outlook syncing is a problem. Helio says that's one of the "coming soon" features.

Diego, you get push from Yahoo!, MSN and AOL, but not GMail. For other accounts, you must manually click "send/receive" to get new mail. I have never heard a phone that in my mind has tolerable speakers for music, and the Ocean's are just as tinny as the rest of them. And yes, the email client allows you to attach pictures.

Can you install 3rd party apps?
I'm most concerned about
1 - an e-book reader (Microsoft or otherwise)
2 - a divx/xvid movie player like TCPMP

Or does the Ocean take care of this on it's own?

yo Sascha when is your pcmag review going to be up?

Have you tried Google Calendar on it? How about the actual gmail website (instead of using their software?)

Deltron, you can only install third party apps sold or provided by Helio. Right now there are a few, but neither of the ones you're suggesting. The Ocean CAN play movies encoded as 3GPP, though.

I haven't tried Google Calendar ... and why on earth would you want to go through a webmail Web site when you could tap into the account directly? Seriously, that's a serious question.

Review will be up tomorrow, I think.

Question: When you close the phone it flicks 'off' after just a few seconds if you are the main screen. Anyway to have it not flick off? and not show a black screen when the phone is on.

it would be great if if there was an analog clock or something of the like.

Also - is there a site to go to for MAC syncing?

lastly, if i have mpeg-4 that i took with a digital camera can it play on the ocean? i tried it but although i moved it to the video file, it does not show up on the phone. again, this is a mac.

thanks.
sg

For all the reasons I love gmail... search, labels, etc... and the Google Talk chat built in, since they don't support it.

But on the Calendar side, seem to have stumped you on that one. I'll just wait to get my hands on one I guess.

Hi, Sasha. I was wondering if there are easy ways to get Photos and Videos off of the Ocean via USB. It turns out that this is no problem if you set your camera to save to your external (i.e. MicroSD) memory. However, I didn't know this and took a lot of vids and photos last weekend to internal memory. Mass Storage mode doesn't seem to give me access to them. I can't email the videos, either, since I set them to higher resolution, and these cannot be attached to emails.

On another note, I found that there are some problems with CSV export from a Mac. I worked through them, though, and have successfully exported my contacts to my phone from Mac OS X. I took some notes that will hopefully be useful:

http://mindtangle.net/2007/05/18/getting-address-book-contacts-to-helio/

Hey Sasha,
I've been trying to login to my yahoo chat account but it seems to not be working. Would you have any idea?
Thanks,
Haris

How do you gert the ocean to recognize your music?

I have transferred several song to it, but it does not find them. Followed manual put songs in appropriate folder, but nothing in the music player???

How's the battery life?

How thick is it? Pocket size?

How is the gmail interface? is it just the web app that google made or is it some sort of home brewed app?

Some screenshots of the quicksearch would be great. I love the idea of whiping this out to look stuff up on wikipedia in the middle of arguments.

Thanks.

I have called Helio's Customer Services numerous time and they can not give me an answer....

I am trying to take pictures from my pc and sync them to my Ocean. it seems easy to do, but I cant seem to do it. When I plug the usb in it recognizes the device, but where do i go from there?

I put the phone in Helio Sync mode, but how am I suppose to get the pic from my computer to my phone??

Scotty G-
1.)So far from what i've seen you can only change the back-light duration when the phone is open. I'm sure this is done to save battery life, which is a good thing.

2.) Sorry I no nothing about macs, im not a mac user.

3.) your video has to be converted to a certain format in order for it to play on the Ocean. There are free converters all over the internet google is your friend. I use Total Video Converter but I don't remember if its free or not. COnvert the file to these settings-
- File Format: .3g2 or .3gp

- Video Codec: MPEG-4

- Video Size: 176x144

- Audio Codec: AAC

- Total Bitrate: 256kbps or lower

- Frame Rate: 12 frames per second or lower

- Ensure that the encoded file uses the .3gp or .3g2 extension.

Hope this helps

Victor-
This is a link to Oceans driver for syncing the ocean and the pc. This should make the PC recognize the ocean as a media player and open with auto play or show up as a media player drive in MyComputer.

link-
http://www.helio.com/livefiles/support/Pantech_Curitel_Packet_Service_Software.zip

My question is about privacy and security with regards to using the im features on the helio ocean.i was wondering if there was any way to prevent anyone from picking up my phone and viewing my contact lists or see who im talking to?i just dont want anyone to be able to go through my phone.

What bluetooth profiles does it support, and how well? I.e. will it work well with my BMW bluetooth car kit with phonebook transfer etc?

HEy i have a question about the ocean. of course.
im going on a trip to Europe in a couple weeks with some other classmates. and my mother wants me to take notes. and i really dont feel like taking a journal or something so i would like to know if the ocean has a feature that lets you take notes. ALOT OF NOTES. like a journal so that i get the most out of my future soon to be Device (ocean) qwerty keyboard?
it would be very helpful

I wanted to know is there a way to watch youtube on the ocean?

I have a question about syncing the helio to my computer. is just isnt working... can anyone help me?

if so contact me at elcrichie@hotmail.com

I have downloaded the Pantech Curitel Service Software and installed the drivers therein, but though my PC recognizes the device when connected via USB, it does not display a removable drive for it, and thus is inaccessible. I gather that this issue may be that the Ocean itself isn't recognizing the connection (?). Any input would be deeply welcomed!

I didn't really see an answer to the part of Eric's question that intrigues me: videos I make with my Helio; how do I play them on my PC? Transferring them is easy (my PC has a microsd reader) but all of the popular players (qtime, windows media player, etc.) give me an error when trying to play the .mp4 files.

i just got the ocean and i downloaded the sync software and installed it but the ocen wont recgonize it can anyone help me??? if so email me at:
gunshyspider123@aool.com

Anyone who has installed the software and their phone doesn't show up after you plug it into the usb cable, you may need to access the menu on your phone while it's plugged in and select "Mass Storage Mode". It will remember after you select it once, but it was not in this mode the first time I plugged mine in and I had to select it before the phone would show up as a drive.

do you know the max size for "helio up" video?
whats the difference in video between mms and normal?
whats the little sun thing symbol mean while in video mode (1-4)
I downloaded the ocean sync soft from helio.com but don't unerstand how to use it yet with my computer

Hmmmm....how big is the helio ocean because I am considering getting 1 but I have huge hands. And would love to know how big it is.

thanks!

Why can't the Ocean go to any WAP pages? I've tried www.funformobile.com I've tried wap.mobile9.com and I've tried mobile.zedge.net and none of them work.

is there any way to put movies on my ocean like the movie 300

ive literally been trying to upload videos to my ocean for like 5 hours encoding them everywhich way i can think of. i used total video converter and made sure everything matches the said req's. but realplayer says the files are not valid on the device. although i am able to put videos on the ocean, all that works is the audio!!! im getting so frustrated, why does helio not say how to put videos on the ocean.

I totally agree with Adam. I'm getting quite frustrated as well about the importing of videos on my Ocean! It just isn't working. I tried the file formating as was suggested but still nada. I need help.

2 queries to throw into the pile.....

Can I transfer images from pc to phone anyway?

Is there anyway to sync the @myhelio.com webmail contacts (I uploaded a csv) to the actual phone itself?

Heck just to verify this, it seems like I can't add any pop3 accounts unless I sign up for the "MS Exchange" 10 bucks a month thing - is that true??

Hey thank you for your help!

nick

How do i make video ring tones for my Helio Ocean...?

im tryin to make my own ringtones i kno how when i send it to my yahoo email it keeps sayin its to large

so i made it smaller and sent it and it didnt work
is there somethin im doin wrong

ben you have to change your 'ringtone' to .mmf. in order to see the full name of the file with extension and all you gotta go to the control panel and under folder options select the one that allows you to view the extension after that just change it to .mmf like i said and email it to yerself. there's a couple of underground websites that already have converted videos so it takes the pain on the whole renaming thing, google is INDEED your friend mate.

Jamie:
i wanna know the exactly same thing. im still trying to figure out how to make your own video ringtones.

I'm trying to sync my videos to my ocean but i can sync mpeg 4 to windows media player. what should i do? what could i use to sync?

Hello i need help i cant get my pics. I saved them to my external memory and can find them anywhere on my phone Helio Ocean...I saved these pic from my old phone on to my Yahoo account , went to my Yahoo acconut saved pic to external memory but there no where to be found help me please

after converting the files to mmf where do you put the mmf file so that it shows up in your ring file in your phone?

Dose Hileo Ocaen work in Europe?

Is there a any softwar to sync my Ocen with my Mac?

How do i transfer pictures from my computer to my Helio Ocean?

I am having trouble with my YAHOO mail being pushed through to my OCEAN...called member care and did what they said...it worked for a few days but now that remedy is not working at all. Any suggestions?

can you export a csv file of your phone contacts from the helio ocean or the website?

does the helio ocean and the hero use the same usb cable? and if not what type does it use?

I've tried to export the csv file from the Helio webmail, but I can only get it to export 500 contacts. My address book has about 780 contacts. Why is it clipping and how to get the rest of these contacts to transfer into the .csv?

i've made the tones already .
can i add it on my memory card or does it have to be thru emailll ?

Hello, I heard you could get an attachment to connect your PC to your Ocean (or maybe drift) and get internet through the phone.

What does this entail?

Hey everybody i found out if you have quicktime pro, for mac or windows, you can export any full length movie to 3gp or 3gpp. You might need to find and install codecs, but if quicktime can open it then it can convert it. You just have to input the specs Johan W. posted:

- File Format: .3g2 or .3gp

- Video Codec: MPEG-4

- Video Size: 176x144

- Audio Codec: AAC

- Total Bitrate: 256kbps or lower

- Frame Rate: 12 frames per second or lower

- Ensure that the encoded file uses the .3gp or .3g2 extension.

follow these directions:

1. Open your video file with quicktime pro. (dont play it)

2. With the file open, goto file tab > export. here you can change the name of the file name and its destination directory. Once your done with that, click on the drop down menu next to export. You should get a list of various conversion methods. Choose "movie to 3g".

3. Goto "USE" drop down and select 3gpp.

4. Next click on options. input the specs info provided by Johan W. (quicktime on mac will automatically tell you if the input specs are not compatible with mobile standard, just in case you make an error)

5. You can decide whether or not to keep the aspect ratio through letterbox or crop.

6. Close the options window and click save. The process time depends on cpu speed and file length. So far, I have converted avi(divx), mp4,and mpeg2. All files work on Helio Ocean. Mac has Helio support built in (unwittingly), now to try audio for ringtones..I will keep you all updated.

can the ocean play movies? like could i go to itunes download a movie hook in my ocean and sync it to it?(assuming i had a suficient amount of memory) plus can i take movies i already own and how do i convert them? Please heolp me

Hey thanks for all the info....i knew how to do the ringtones already but not the video. I downloaded the Total Video Converter and now i have Italian Job and Pursuit of Happyness on my phone. Thanks again for all the info. I'm actually making ringtones for my friends and emailing them to there phones. All i have them do is tell me the song and where in the song they want it to start and end. I convert it and email it over.

Please help. I have had my ocean for several months and it's great other than HIDEOUS distortion that occurs on all of my incoming calls. It's only a short blurp of distortion that lasts less than a second but it's right with the caller is saying there name. Obviously this is annoying. I have gone through all the trouble shooting with customer care and they have sent me 3 different oceans. They all do the same thing. It's not the area because others in the area with helio don't experience this problem. I am at a loss as what to do. Anybody? Thanks.

Helio tech support didn't have an answer when I called with this question: How can I use photos from my External Memory to send via email or a text message? The only way I can send a photo is if I move it to the internal memory first, then send it. It defeats the purpose of having the External Memory card. Thanks!

Hey,
So I am permanently switching from my current Ocean which a speaker blew out, onto a new Helio Ocean .
I was wondering if there is any way I can sync all of my photos, ringtones, games onto my new device.
I know that you can sync address book(i have done this), but is it possible with things I purchased?

What is the deal with my Helio email account?
My email seems to be (0123456789@myhelio.com)
How do i set it up so that it's more like (anyname@myhelio.com)?

ok so i have aan ocean and i have a memory card to it n i have all my pic saved but for some reason evrytime i try to get in the memory card album my phone freezes and i have to take the battery out in order for it to start workin this never gave me a problem like this it was workin fine one day n d next minute it just started freezin my phone how cani fix dis i try gettin into my computer n saving the pictures in to c if thre was any type of error n all my pix r fine i tryied deletin sum from d computer bcus maybe it might b full but nope dat didnt work either sumone pls help wat can i do

how in the hell can i get contacts and pics from my helio ocean to my pc?

Mmmm I'm sooo troubled.

I've read through almost all of the solutions for people with the same problem as me, but none of them worked for me!

I downloaded Pantect Curitel Packet Service and everything, but my computer still does not recognize MY OCEAN. D:

Please help me. I don't understand what's wrong since I tried everything that I could find on this thread. THANKS A BUNCH IF YOU CAN HELP. Otherwise, I'm really angry.

HEY i HAVE A HELiO OCEAN AND I WANT TO KNOE HOW TOO GET THE PiCS OFF THE PHONE ON TO MY PC
SOMEBODY HELP ME

[N3K]

is there a way to change the text/im alerts to something else other than those 4 preloaded tones. i.e. use a music ringtone

Can anyone help me get my contact information from my broken Ocean

It seems Im having the same problem as so many other people regarding the Pics on PC --> Ocean thing. I got the phone recognized and whatnot. Moved the files over. Im unclear as to which folder to add them to (Im guessing data). I tried them all anyways and still..cant...find..the..damn..pics. Been working on this for like...4 hours now. Im beyond perturbed and cursing out my Helio til im blue in the face. any help would be great. thanks. trip_hop_freak@yahoo.com

Hey...i see you have alot of ppl asking you things so im pretty sure you might be able to help me,i have been trying to put videos onto my ocean and it works...i use 3GP converter to convert my videos...but the problem is that the video and the sound are out of sync...can you please help me with this?...Thank you

I have a memory card in my Ocean with a bunch of songs but I was told you had to convert the MP3's into MMF. How do you do that??

I'm trying to export a csv file from my helio ocean. ideally, I'd like to export from the web mail address book on their website. but I suppose I could also do it directly from the phone. I've purchased a second phone (an iphone) and i want to duplicate the contacts in this new phone....

how do i put video on this f*#@er i hav loads of movies nd a 4GB Micro-SD card...I did the 3GP s*#@ and it didn't work...it's funny how I have a state of the art smart phone, but cant use it; that jst sux

Just in case you guys were wondering, watching movies on your Helio Ocean works BEST if you put the actual video file on your INTERNAL MEMORY, NOT EXTERNAL. You will need the Ocean-to-PC cable to do this, but don't worry because the process is VERY EASY TO DO. The cable comes with the phone. All you do is:

Plug the two together, wait for your PC to detect the Ocean's drive from "My Computer", then:

Movies -> paste your video file (which should be either 3G2 or 3GP) here, then go on your Ocean and select "exit".

and VOILA!

-adamryan

let's chat!
myspace.com/adamryan

I've had this thing for a year and a half now. Loved it at first. Then it starting acting up. As of right now...

The screen is just when I open it. And if I'm super lucky the screen will pop on for a moment, but only if I open it vertically. And when I try to access certain menus or my photo albums, frozen.

I can't answer calls in a normal fashion because the smaller, internal speaker just decided to not work anymore. The only way I can answer a call is by opening the phone horizontally and using speakerphone. Problem is... the screen doesn't work, so I have no idea who's calling.

And finally... I think it erased the stuff I had on the Micro SD card as well.

This phone's given me a whooole bunch of problem in the last week. Yeah... this all pretty much happened at once.

My Ocean has been on a downward spiral for the last month. The buttons on the front started sticking first, and now two of them don't work at all. My screen has been acting up - going black whenever I switched orientations, freezing, etc., in the last two days it has reached critical status. It only turns on when I power on the phone, as soon as it goes to 'sleep' it's gone for good. I give up, my new moto q9c will be here in 2 days. I just hope I am able to get my contacts and what pics it didn't mysteriously delete off first. Bye Helio, it was nice while it lasted...

I'm kind of upset that the Ocean is inferior to the mysto in terms of FPS. A movie on my Ocean HAS to be 10fps while the mysto will play quite nicely at 14fps. What the fark? Audio syncing is next to impossible on the Ocean. Blah...

Hi! I can't use the 3G in my device, I bought it with Helio but It has been active in other cell phone company (iusacell in Mexico), I can use it (to call and msg but can't use the 3G)
Plase, I need your help

I am having troubles with one of the soft keys on my Helio Ocean. The menu button sticks and it is driving me nuts! Any way to fix this. Helio says it isn't covered by the warranty. Anyone have a solution for this? I tried using canned air to blow out any dust. Please help!

hey, i'm having trouble sending picture messages. about a week ago everything was working fine but now every time i try to send something it reads "Couldn't send message. try again?" i try again. and i try a few days later. same problem. any suggestions?

There are many questions on this site. Many of which i also have. Where are the answers? I can upload songs to my ocean, but the player does not show them! mac user

For those of you who have begun to experience problems with the Ocean, I wish I could tell you it gets better, but it doesn't. I have all the same problems from the speaker suddenly not working to not being able to answer calls. The device has everything I wanted Except quality and reliability. I couldn't take it...I broke down and got a Blackberry. Unfortunately, I was unable to transfer any of my Contacts. How frustrating!!! Atleast the Blackberry comes with Desktop software so I won't have that issue again! And Helio customer service really sucks!!! Bye, Bye Helio

hi i want to know if u can change the text alerts to a song hopefully you can help me thanx....christy

Hey mate. I have a very stressful problem relating to my Helio Ocean device. I accidently dropped it about 1 1/2 feet high, and the screen went like red for a bit, with many thin lines through the screen, then.. my background has a light blue blodge in the middle. the weird and confusing thing is EVERYTHING is backwards. All the writting. The menu, my text messages, even pictures.
I was wondering what caused this to happen, and HOW to fix it.
Also, when I go to menu, or anything, the background is all light blue.

HOPEFULLY you can give me some adivce. Any is much appreciated.

-Thank you

- FELIX

Can I upload pictures from my Ocean to my Mac computer?

been getting a message about insufficient internal memory. checked the memory info and it says that ive used most of my "self-made" memory. ive been going through any and all folders deleting stuff and it's still the same.

well look i have a question what can i do mmmm

here´s the thing i was living in los angeles but my family brought me to mexico and my phone (helio ocean) didnt worked so i activated it in mexico but they change it to a company called iusacell and now i can make calls but my apps doesnt work, and i need the messenger, and by the way i want to download games for it, can someone help me? im desperated with this, if someone can help me please send me information cause i dont wanna leave mi ocean it´s a gift from my dad and i want to conserve it please help me...

How do you upload your own videos to the Helio Ocean version 1 and what is the correct video format. i would really appreciate it, to know how to do this.

I need to know how to put music on the helio Ocean

ok so ive my helio ocean for a while but when i get pictures from other phones non helio they dont show up! please help.

Done with Helio. First one crashed. Replacement crashed in 2 months. Ever since Virgin purchased them, service really sucks. All previous helio links redirect to Virgin.
Guess it's time to follow the masses to iPhone.