There was a time when I used a lot of wireless minutes every month. Recently, I've been using a lot less. So, the obvious thing to do is stop paying for minutes I don't use. The problem with this is that when a cell company changes your plan, they try to obligate you to a contract--even if you've already been their customer for many years.
This is robbery, pure and simple. I understand--but don't like--that to subsidize hardware costs cellular companies in the US obligate new customers to a contract, typically two years. But, if you aren't getting subsidized hardware, why should they be allowed to require a new contract just to change your plan?
This should be illegal, but since the FCC is the lapdog of the industries it's supposed to regulate, they are able to get away with this. The answer? Don't let them!
Here's what happened:
I called Sprint, spoke to some nice Indian guy who said he was in Charlotte, NC, and told him I wanted to lower my monthly bill.
He first tried to sell me a two-year contract. Then a one-year contact.
"You need to understand that the way this is headed you'll be lucky if I remain your customer," I told him.
Guess what? The "deal" I'd been offered on a one-year contract became available with no contract obligation. Will wonders never cease? My bill is now half what it used to be, still leaving me with more minutes than I am likely to use.
The moral of this story is that, yes, you can get a reasonable deal from your cellular company, provided you make very clear that if they don't do what you want you're more than happy to change carriers. Which I may still do, anyway, if I can find a much better deal that includes a new phone at a good price.